This Privacy Policy explains how Chaozhou Zhengruiwei Industry and Trade Co., Ltd. collects, uses, and protects your information when you browse our website, place an order, or contact us.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. We may update this policy from time to time, and any significant changes will be posted on this page.

What We Collect

We collect information you provide directly and certain information automatically when you use our website.

• Contact details — name, email address, phone number, and shipping address used to process and deliver your order.
• Order & payment information — order details and payment confirmation. Payment information is securely processed by our payment providers. We do not store complete payment card details on our systems.
• Account information — login details and preferences if you create an account.
• Communications — messages, inquiries, or feedback you send through email or contact forms.
• Technical data — IP address, browser type, device information, and website usage data collected through cookies and similar technologies.

How Information Is Used

• Order fulfillment — processing payments, arranging shipping, and providing order updates.
• Customer support — responding to questions, returns, refunds, and service requests.
• Marketing communications — sending newsletters, product updates, and brand communications only when you choose to subscribe. You may unsubscribe at any time.
• Website improvement and security — analyzing website performance, improving user experience, and preventing fraudulent activity.

Who We Share Information With

We do not sell or rent your personal information. We only share information with trusted service providers who help us operate our business.

• Payment processors — such as PayPal and card payment providers, to complete transactions.
• Shipping carriers — to deliver your orders.
• Website and email service providers — to help operate our website and customer communications.

We may also disclose information if required by law or to protect our legal rights.

How We Protect Your Data

We use reasonable security measures, including encrypted connections and access controls, to help protect your personal information. Access is limited to authorized personnel and service providers who need the information to perform necessary services.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, and to opt out of marketing communications at any time.

A Few More Details

• Children's privacy — our website is not intended for children under 13, and we do not knowingly collect personal information from children.
• Third-party links — our website may contain links to other websites. Their privacy practices are controlled by those third parties, and we encourage you to review their privacy policies.
• International transfers — as we operate internationally, your information may be processed in a country other than your own with appropriate safeguards in place.

Questions About This Policy

If you have any questions or requests regarding your personal information, please contact us. Please include your name and a brief description of your request so we can assist you more efficiently.