Payment policy
Payment Policy
Chaozhou Zhengruiwei Industry and Trade Co., Ltd.
At Chaozhou Zhengruiwei Industry and Trade Co., Ltd., payments are processed through secure payment providers. This policy explains the payment methods we accept, how payments are processed, and how payment-related issues are handled.
We do not directly store your full payment card details. Payment information is securely processed by trusted payment service providers during checkout.
How You Can Pay
We support secure and convenient payment methods to ensure a smooth checkout experience.
PayPal
Pay securely using your PayPal account through our checkout process.
Credit / Debit Card
We accept major credit and debit cards, including Visa and Mastercard, through our secure payment provider.
How We Protect Your Payment
Security Measures
- Encrypted transmission — Payment information is transmitted through secure connections.
- Protected payment processing — Your payment details are handled by trusted payment service providers and are not stored on our own systems.
- Order verification — Some orders may require additional verification before processing or shipment.
If Something Goes Wrong
If a payment is declined, please check your payment details, including card number, expiration date, and billing information, before trying again.
If the issue continues, please contact your bank, card issuer, or payment provider for further assistance.
Approved refunds will be returned to the original payment method used during checkout.
| Payment Method | Processing Time |
|---|---|
| PayPal | Depends on PayPal processing |
| Credit / Debit Card | Depends on your bank or card issuer |
Once a refund has been processed on our end, we will send a confirmation email. The actual time for funds to appear may vary depending on your payment provider.
Currency & Questions
Prices are displayed in the currency available at checkout.
For international orders, currency conversion rates and any related fees are determined by your bank or payment provider.
For PayPal-related questions, please contact PayPal support directly.
Contact Payment Support
Email: support@akronconcretepro.com
Phone: +86 138 2838 5588
Please include your order number when contacting us so we can assist you more efficiently.